So I work in sales for HubSpot and volunteer as a Pastor with Christ City Church. I have commented before here and here about how fun and interesting I find the intersection of these two worlds. In the introduction to my talk last Sunday to the Church, as part of the Jesus The Revolutionary series, I outlined how in some senses you could say Jesus was the greatest ever salesman. Read on before you make any judgements. You can listen to the talk – it is based on Mark 2:1-12 where Jesus forgives and heals a paralytic man.
Many of you will know that I work full time in business for a company called HubSpot as a salesman. HubSpot is a software company that helps other companies perform inbound marketing and grow their businesses online… I won’t bore you with the details right now, but here is my business card if you’re interested (haha!). For those of you who didn’t know that, you’re now not sure whether to trust me and listen to this talk… as you have always been told never to trust a ‘slimey’ salesman!
Well I want to start this sermon by giving away the secret of a good sales person, and it’s very simple. A good sales person is able to get under the surface of what is going on the mind and heart of a potential customer and discern their deepest pain and their deepest desire. If you’re able to discern the motivation/heart – then you’re able to help that person solve their pain and realise that desire.
So when you’re being trained in sales at HubSpot they talk about level 1-2-3 pain and desire:
Level 1 – is surface level pain and desire. Someone wants to speak to me because they’re interested in our software to grow their business. They want to become better at online marketing and we might be able to help them. It’s general and surface.
Level 2 – is specific pain and desire, maybe you find out that they have to grow their business by 25%; that they’re losing market-share; that they have pressure from the boss to make a change; and that the website has to become more effective at attracting new customers. So we have gone a bit deeper and now things are more urgent and pressing.
Level 3 – is when we get right to what we call personal pain and desire. For example if that person doesn’t see changes and turn the business around they’ll lose their job; but if they do they’ll get a promotion and a salary increase – both scenarios will affect their families!! Now we’re getting deep… and now that I have discerned their motivation, the consequences and the urgency, it’s much easier to help them and ensure they get the right solution (which is always HubSpot software!!!)
So do you see – the best sales people move from a general surface level issue, to a specific and clear pain or desire, to a personal motivation. But here is the thing – very often the person who is interested in HubSpot has not seen clearly for themselves just how big the problem is or how far-reaching the consequences are. So a good sales person has to ask the right questions to ensure that they see it clearly. As you all know, we’re often blind to our own biggest problem, but other people can see it much more clearly.
So the best sales people ask lots of good and probing questions, making the person feel uncomfortable at times, but in the end the potential customer is always grateful. In fact, a good sales person will not actually try to sell you anything, they’ll just try to help you see for yourself what your biggest pain and desire are, and lead you to work out the right solution!
Well I know this is very cheesy and potentially irreverent… but this passage shows that Jesus is the greatest salesman that has ever lived; not that he was trying to spin anyone or sell something false (though I guess that is how people who don’t believe in Jesus might see it… including my manager at HubSpot!), but in that he always wanted to take people deeper. Jesus was able to discern the heart better than anyone else who has walked this planet. He is able to see right into our greatest pain and desire, and he can see the stuff we can’t see or are too proud to see, and he wants to take us deeper – he wants to take our surface level problems that we bring to him, and go much deeper.
He’ll often make us uncomfortable, he might even offend us and turn us off following him. But if we’ll open up to his gentle probing, he’ll bring a freedom and joy, a peace and contentment we had never thought was possible.
That is what today’s passage is about – it’s the first of five consecutive conflicts that Jesus has with the religious leaders in Mark’s Gospel. And in this story Jesus is going to take the paralysed man much deeper than he had bargained for, but he’s also going to take the religious leaders much deeper than they had bargained for. So let’s look how the story begins…
Do read the passage and listen to the whole talk, but if you want to know how I concluded the talk*, here it is:
You see, at that moment Jesus had the power to heal the man’s body, just as he has the power to give you that career success, that relationship, that recognition, that job, that home you’ve been longing for. He actually has the power and authority to give each of us what we’ve been asking for on the spot, no questions asked. But Jesus knows that’s not nearly deep enough. He knows that whether we’re a paralysed man lying on a mat or one of us sat here tonight in Dublin who is desperately trying to make ourselves feel more valuable, we don’t need him to just grant our deepest wishes; we need someone who can go deeper than that. We need someone who can remove the sin that enslaves us and distorts even our beautiful longings. In short we need to be forgiven, we need to know Jesus as our priest, our sacrifice and our temple. That’s the only way for our discontentment to be healed. It will take more than a miracle worker or a divine genie – it will take a saviour.
And now, a shameless plug, for those who are interested in discussing more about all this kind of stuff – come to The Intro Course, starting Wednesday 28th September, 7.30pm at Third Space at the Y on Aungier Street. No question is too simple, and no question is too feisty.
* Heavily drawn from the end of chapter 3 of Tim Keller’s book Jesus the King.
I heard about Greg Fromholz 4 years ago, just around when we decided to move to Dublin. People said he’d be a good person to talk to. But try as I may it took me 3.5 years to actually get a coffee with him…but when I did it was well worth it and I was inspired and encouraged by his story – inspired because here is someone that really wants to love and serve Dublin, encouraged because you can be from outside Ireland and still have an impact.
He is also the co-founder of Rubicon which is a really cool and niche event that happens every year. He’ll explain more below.
(1) Greg, tell us a bit about yourself, your family and how you fill your weeks. Also, what’s your favourite thing about Dublin?
I’m originally from the United States, having moved to Ireland in 1990. I fill my week in a quite a variety of roles that at times feel like I’m juggling chainsaws and badgers, but is incredible. I spend my fill my week writing, having published my second book “Broken; Restoring Trust Between the Sacred and the Secular” last August with Abingdon Press; speaking; directing music videos with everyone from Rend Collective to Guy Garvey of Elbow and documentaries “Phyllis” and the soon to released “Peterson: In-Between the Man and The Message”, a short film with Eugene Peterson; co0ordinating Young Adults work for the Archbishop of the Church of Ireland; serving our church plant Holy Trinity, Rathmines: and running the Rubicon gathering. And I love it.
I’m married to Alexandra, with three brilliant kids, Chloe, Joshua and Eden and one ridiculous dog named Mr. Bojangles.
I love roaming the streets of Dublin and discovering the art and coffee and people that continue to bring such a vibrancy to this old/new city.
(2) Tell us about Rubicon – why did it start? What was the vision? How have the first few years gone?
Rubicon started 5 years ago with Rob Jones and myself hoping to create a space for discussing and debating the interplay of culture and faith, a community where the big questions can be wrestled with. We wanted a conversational TED Talk styled event with 95% local speakers as well as a strong 5% from outside Ireland for outside perspective. The first years have gone really well, we’ve been able to maintain the boutique style of the event by limiting number to 120, so as not to lose the intimacy of conversation.
(3) What is the line up and theme for this years conference? Why have you chosen the focus you have?
The line up is really exciting this year- but of course I’d say that as I’m running it- but I do believe it. Brian Zahnd, Pastor and Author of “Water to Wine”, “A Farewell to Mars” and “Beauty Will Save The World” is our keynote.
Joining him are: Stephen James Smith – Slam Poet, Writer and Performer of “Dublin You Are” :: Pádraig Ó Tuama – Corrymeala Community Leader :: Dr. James Gallen – Lecturer in the School of Law and Government at DCU :: Sr. Imelda Wickham – Wheatfield Prison Chaplain :: Ferg Brown – Founder and Owner of Roasted Brown :: Natasha Paulberg – Dublin Composer and many more.
This year we will be looking at 1916-2016; Church State to Secular State, how the church has evolved, changed and atrophied over the past 100 years as well as it’s role going forward.
(4) If you were doing a SWOT analysis of the Irish Church, what would say are it’s strengths and weaknesses?
Great question. I can be like a teenager at times with the Irish church- loving it at times and annoyed with it at others. As a parent of a teenager this becomes more and more apparent as we go on. Yet, I have a deep hope that is rooted in the incredible communities and churches that are restoring a trust that has been severely shattered over the last decades and indeed centuries by the tradition and not so traditional churches. I think at times the churches strength is also it’s weakness, that of familiarity and it being part the cultural DNA; this gives both opportunity for influence but also gives the church a lot more work when it comes to restoring that trust. Work that I believe we should all dig our hands and souls into.
(5) Why should someone come to Rubicon?
Because being challenged beyond what we are comfortable with can also be great fun. And, let’s be honest, we are all pretty good at complaining about issues and maybe not so good at gathering, conversing and solving problems. Rubicon represents the opportunity for hope-filled conversations with diverse voices as we, together, explore culture, the arts and the future of Christianity in Ireland.
Here’s the details on the 2 days;
Rubicon | April 16, 9am-5pm | Church of Ireland College of Education, Rathmines
Rubicon+ | April 17, 12am-3pm | Holy Trinity Rathmines
(6) What’s the best book you have (a) ever read and (b) read in the last year (that’s not the bible)?
Since the CEO at HubSpot found out that I was a pastor he has been connecting me with every HubSpot customer who has a Christian background. One such customer is William Vanderbloemen, who has been a successful HubSpot customer for many years. He was a Presbyterian pastor who decided to move out of leading a church and set up a business to help churches find the right staff. He is one of those guys who (a) knows everyone, (b) is full of energy and (c) is incredibly likeable.
He asked me to do a podcast for his show so in return I asked him if he’d do a blog-interview on leadership since he speaks with lots of leaders and we have both an Internship Program and a leadership course at Christ City Church so I am always looking for good material to share with those participating.
(1) Hi William! Who are you, what do you do and what is your most favourite thing about Dublin?
Hi Steve! Thank you so much for inviting me to be a part of your blog. I founded Vanderbloemen Search Group, a pastor search firm that helps churches and ministries find their key staff. Before that, I was a pastor for fifteen years. I love what I do because, like you, I’m passionate about helping churches apply business best practices to the nuances of ministry to help them do what only the church can do best. We have a team of 30 located in Houston, TX, and we have the honor of helping churches all around the world build great teams. My favorite thing about Dublin is its rich history. I’m a bit of a history nut.
(2) Who have been your inspirations growing up, who do you enjoying reading and what do you do on a day off?
John Maxwell spoke into my life as a young pastor, and I’m forever grateful for his wisdom in leadership development. I also highly respect Sam Chand, who has helped me think through key decisions throughout my vocation. On a day off, I soak up time with my wife Adrienne and our seven kids. We enjoy heading to the golf course. Adrienne and the kiddos are now better golfers than I am!
(3) Why did you stop being a pastor and set up Vanderbloemen Search?
I was 31 when I was called to be the Senior Pastor of First Presbyterian Church in Houston. At the time, I was the youngest pastor to have ever been called to lead as the Senior Pastor. In my six years there, I experienced the joys and challenges of trying to bring innovation into a traditional context. As a young pastor, this was challenging, particularly in regards to team building.
I was looking for agile, creative problem solvers to join a more rigid context, and it was difficult to find the right DNA match. I even used a search firm during my time at First Presbyterian, and it wasn’t a good experience. I knew that my peers and I didn’t learn about hiring, firing, and team building in seminary and that the church needed help from someone who could apply the best practices of the corporate world to the sacred nuances of ministry. So I studied executive search for a few years before Adrienne and I felt called to bring my past experiences, ministry network, and search expertise together to found Vanderbloemen and help churches build great teams. We started the company on the Ides of March in 2010, and 5 and a half years later, we have over 30 full-time team members and have completed over 600 searches for churches and ministries around the world.
(4) From your experience of hiring church leaders, what are the key characteristics you look for?
The number one characteristic we look for in church leaders is a passionate calling to ministry and a love for the Bride of Christ. Beyond that, agility is a key characteristic that we believe an effective church leader must have. In fact, Ever-Increasing Agility is one of our team’s values as we serve our clients. Agility means being able to pivot and change to adapt to what your church and community needs. It means seeking innovation and avoiding the phrase, “Because that’s the way we’ve always done it.” Ultimately, when we’re helping our churches find their new team members, we’re spending time understanding their DNA as an organization so that we can match that DNA in the right candidate that God is calling to their team.
(5) How do you stop your heart from becoming cynical or despondent when you’re called in to hire a pastor because the previous leader had sinned and had to step away from leadership?
We talk as a team often about how we are called to love the Bride of Christ. Even when she fails us or when her leaders fail their followers, we’re still called to love the Church because Christ loves the Church. The Church is made up of sinners, which reaffirms the fact that we’re all in need of a Savior. It’s a humbling reminder that God can use “the least of these” to do immense work for His Kingdom.
(6) What do you think are the key issues facing the church in the west today and how do you think we can handle them?
With the rise of digital media, the world is noisier and more connected now than ever. With social media, email, and smart phones, everyone’s rolodex is at their fingertips. You would think this would make it easier for church leaders to find their key staff, but it actually makes things trickier. It’s never been easier for people to make themselves look great on paper. The real art to effective team building is getting beyond the resumé, beyond the happy Facebook posts, and truly understanding the person’s heart. This takes a lot of time and expertise, which is why in our extensive search process, our team interviews both our clients and our candidates face-to-face. This face-to-face time allows us to see the intangible aspects of the organization and the candidate as we discern the right fit.
(7) What are the 3 best books on Leadership that every young leader should read?
- What Got You Here Won’t Get You There by Marshall Goldsmith
- QBQ! The Question Behind The Question by John G. Miller
- The Key to Everything: Unlocking the Secret to Why Some People Succeed and Others Don’t by Matt Keller
One of our core values as a church is Leadership (training people up so they can use their gifts to serve others) and this Wednesday we are starting our 6.30 Leadership Course. Do come and join us if you can. In this post I wanted to reflect on a few leadership lessons I have learned from working at HubSpot for the last two years.
Before I do it’s worth talking about two errors that churches make when learning leadership lessons from business.
- They dismiss business principles altogether, thinking these can’t add anything of value to the kingdom of God (because the world is dark and evil and hostile to God’s kingdom, so the argument goes). However the Bible teaches lots about ‘common grace’; that is the idea that God’s grace has been given to everyone in some measure without distinction of their relationship to God. For example, Jesus talks about our Heavenly Father causing the sun to shine on the righteous and the unrighteous (Matthew 6) or Paul talks about God providing food for people and giving joy to their hearts when speaking to the pagan crowd at Lystra (Acts 14). Additionally, as everyone is made in God’s image, we all bear god-likeness, even in our worst moments. So God, in his grace, gives gifts and wisdom to people who don’t follow Him and we should recognise that and learn from it.
- They adopt business principles fully without filtering out what contradicts the values of the kingdom of God. We should find that there is lots of good and lots of the image of God in business, but we should also find some things that are at variance to what Jesus says. So we need discernment. To give one example, let’s talk about ‘measuring success.’ The business world will (rightly!) look to the bottom line and other similar ‘hard metrics’ to see if they’re being successful or not. However Christians should look to faithfulness and fruitfulness. Whilst finding some clear metrics to help guide whether you’re on track as a church may be helpful, how can you measure love or the transformation of one life? We need discernment and we mustn’t let the world’s standard of success become ours.
With those two caveats in place, here are five things I have learned from HubSpot. It’s all been positive and most of it comes from our two cofounders, Dharmesh Shah and Brian Halligan, both of whom I have had the pleasure of getting to know a little bit.
(1) Vision Matters
HubSpot is great at vision-casting. We’re constantly coming back to what we believe and why we’re doing what we’re doing – which is about building a great company and hitting certain finance targets, but also beyond that to changing the way people learn, engage and buy online. We want to make marketing and sales a more customer-focused discipline, that adds value rather than irritates people.
Leaders have to keep the vision central.
(2) Culture Matters
One of the reasons I joined HubSpot was for its culture. Check out my recent post which talked a lot about that. My parents recently came to visit our Dublin offices and were overwhelmed by the warmth, energy and engagement of my colleagues. When my kids and their cousins came to visit, my colleagues showed them how to use the Xbox and engaged with them. HubSpot places a huge emphasis on finding and nurturing the right people so that (a) people want to work for the company and (b) people want to do business with the company. Employees and customers matter, and that is great!
Leaders have to invest in people and culture.
(3) Organisation Matters
When I joined the company there were around 500 employees, now we’re about 1000. Growing by 500 people in two years (and having an IPO!) means you have to up the level of organisation to make the machine work, without losing the culture (point 2). Systems, software, processes and meetings need to be put in place. Whilst this often ends up with more admin than when we were a smaller company, it’s important and means everyone has what they need to do their jobs. Additionally, they have placed a big emphasis on creating another tier of management to ensure the business runs effectively, not to mention a few key senior appointments in administration and strategic positions.
Leaders have to be disciplined and bring in the right people to help them get things organised.
(4) Tough Decisions Matter
I have only been at HubSpot just over two years but I can think of three very tough decisions that the C-Suite have had to make and ultimately which our CEO has pushed through, which have all been brilliant. However, there was some controversy and it didn’t please everyone. I remember when I first joined, the CEO took over as VP of Sales for a short time and said he was going to make things ‘black and white’ to clear up some confusion that had come about. He also said that he would be making some big calls which wouldn’t please everyone, but overall it would get us back on track. He was right.
Leaders have to stand up and be counted and make tough decisions, drawing clear lines so people can follow and accepting you won’t please everyone.
(5) GSD (Get Sh*t Done) Matters
One of the moments I most remember in my interview was the when my MD said to me “Steve, we have a slogan here at HubSpot which is GSD…Get Sh*t Done…Steve, can you get sh*t done?” I can’t remember exactly how I answered (I was trying not to swear as I answered him!) but I think I persuaded him that I can get my head down, work hard and make things happen when needed. It’s simple but true. Leaders don’t faff. They work out a vision, gather a team, make some decisions and then get on with making it happen and seeing results.
Leaders have to get on with it, focus on what they’re trying to achieve and put all their resources into achieving that goal without making tonnes of excuses as to why it couldn’t/didn’t happen.
I am sure there are many more things, but these are five things that do not in any way contradict from what Jesus says and can be applied helpfully to further the kingdom of God. If you want to learn more about how God wants to raise up leaders, do come along to our 6.30 Leadership Course, starting this Wednesday (30th September), 6.30am at 28 Bachelors Walk.
I came to Dublin 3 years ago with the aim of getting a job in the high-tech sector and starting a church. I am 2.5 years into working in technology sales and we are just about to enter the second year of our church plant. Do read my blog post called Living the Tension about being a pastor and a salesman for more on how my two lives intersect. In this post I want to reflect on a few things by looking back at year 1 and looking forward to year 2 . You can read my previous blog post about 11 lessons I had learned about church planting after 6 months to catch up on the story up till now.
So here are 5 things as I look back (reflection) and 5 things as I look forward (aspirations).
5 Reflections on Year 1
In no particular order,
(1) More Normal Than Expected
The first thing to say is that starting a church was actually more normal than I expected. (I probably had the wrong expectations!) You have to rent a building, start services, organise a preaching rota and a music team and a refreshments/welcome team and all the normal things you have to do in every church. In terms of leadership, Leanne and I had to plan the rhythm of our week and our Sunday routine so we didn’t overstretch on the one hand but didn’t miss a trick on the other. Then we had to start raising up some leaders (of Sunday Teams and City Groups) and invest in them so they could share the responsibility. Overall it was very normal; it was like every other church I have ever been a part of.
(2) More Fun Than Expected
I am not sure what I expected but once we started I looked forward to our Sunday Services, our midweek meetings and our social events. I found I was energised by church life and did not resent it or wish it away. Even when things went wrong or my expectations weren’t met or I had to work long hours (which happened a lot!), that didn’t dampen my spirits, enthusiasm or sense of fun. In fact I wrote a blog post about the vision of our church one year ago called ‘What happened to all the fun?‘ where I lamented that church life had got so boring in so many cases. Well I am glad to say that year 1 was not boring but full of fun. And of course, the people that I met and the friends I have made are the real reason for that!
(3) More Long-Term Than Expected
I once heard someone tell me “make less of your 1 year plans and more of your 10 year plans” and yet I think I forgot that this year. Whilst I am delighted with how far we have come and are excited about the momentum we have going into year 2, I also see that “we are only just beginning…we have barely scratched the surface.” Building a community of Jesus followers and equipping them to seek the spiritual, social and cultural blessings of Dublin doesn’t happen overnight. It takes a long time to make a positive impact on a city! Leadership development cannot really be fast tracked. It takes relationship building, trial-and-error, opportunities, mentoring, feedback and all that takes time.
(4) More Uncertain Than Expected
As I look back I can see that some of the plans I had took off and others flopped. Some of the people who I thought might become leaders did and others did not. And there were many surprises too. Some ideas that I hadn’t taken into account and some unexpected people ended up becoming central to what we were doing. This all makes you realise that Jesus builds his church, not me (Matthew 16:18). Whilst I do not think it is wrong to plan and think strategically/wisely, ultimately we have to leave it in God’s hand and trust that he is at work through our feeble efforts.
Then there was the issue of renting a space. When you don’t own a church building you are at the mercy of your landlord to keep their side of the bargain (which filmbase.ie did more than enough!) and to keep you on (which they haven’t been able to do). So just as we were really beginning to feel at home, we have had to move on and find a new home, 28 Bachelors Walk. This isn’t necessary a problem, but it keeps us on our toes.
So on the one hand everything felt more fragile and vulnerable and on the other, more empowering and exciting than anything else I have been involved with. Which leads me to my next point…
(5) More Prayer Than Expected
As with all of these reflections the issue may be about my expectations rather than anything else. Since Leanne and I decided to come to Dublin (February 2012), we have prayed more fervently and more specifically than in any other time in our lives…and guess what? God has answered our prayers, way above and beyond what we expected. The small steps and prayers of faith that we have made have been met with great blessing and provision. I remember on one of my pre-Dublin ‘reckies’ I was walking up one of the hills outside Dublin with Jon Tyson, a church planter based in NYC, and I asked him “What bit of advice do you have for me?” and he said “Pray!” It has proven to be good advice and given the uncertainty and fragility of the last 3 years of being in Dublin and the last year of starting the church, we could not have got where we are without prayer. God has been our strength and song, our rock and our refuge.
5 Aspirations for Year 2
So with those five reflections in mind, let’s look ahead at what I hope will remain.
(1) Non-Christians Remain Welcome
When Leanne and I came to Dublin we wanted to start a church that ‘made sense’ to non-church going people. We hoped that those who didn’t call themselves Jesus followers would feel they could come (with no sense of pressure to convert!) and check things out. We hoped that the community and the services would be warm and welcoming but would also provoke questions. And then as we engaged with their questions, doubts, fears, concerns and hurts, they could discuss them without feeling they needed to ‘agree with us’ to remain part of the community or come along on a Sunday.
So it has been a joy to have many people come along who haven’t come to a church service for years (expect for your typical christenings, weddings and funerals) and they have then joined us for a drink down the pub. Some have come back, others haven’t. And I remember on 2-3 occasions self-proclaimed atheists have joined us and (from what I could see) felt at home. As I explained in A Church Not For Ourselves, if the church of Jesus Christ is to do what he meant it to do, it must be able to engage with people who don’t go to church in a way that they feel like they never need to come again.
I have had friends and visitors say to me:
I am not coming again but it made sense to me what you’re doing.
I am not going to become a Christian but I may join you down the pub for more discussions in the coming months.
It’s not my cup of tea but I would like to meet for lunch to discuss this more.
Steve I think you’re nuts but what you’re doing is great.
I was totally put off church growing up and whilst I still have reservations, I am keen to come back and explore more.
I’ve been so delighted to hear this kind of thing!
(2) The Pub Remains Central
One of my favourite stats is that as a church we spend one hour ‘in church’ (4.30-5.30pm) and then two hours down the pub (6-8pm) each week. Last year it was Crowbar, this year it will be Sweetmans. In fact, this statistic fits nicely with some of my most favourite words from the mouth of Jesus, from Luke 7:34;
The Son of Man came eating and drinking, and you say, ‘Here is a glutton and a drunkard, a friend of tax collectors and sinners.’
Jesus clearly enjoyed his food and wine, so much so that he could be accused by the religious establishment of being a drunkard and a glutton. He also hung around with the wrong people (tax collectors and sinners!). In all cultures, particularly Irish culture, the place where people eat and drink is the place where friendships are formed, banter and conversations happen and people loosen up to be real and honest, whether with doubts or joys.
I hope the pub continues to take up two thirds of our time on a Sunday!
(3) The Non-Religious Feel Remains Normal
Meeting in a film screening studio in the middle of Temple Bar was a fantastic way to ensure that we didn’t smack of being religious! Yes, we had a cross at the front of the room and a Bible verse on the wall but nothing about what we did looked or smelled like church as the average person would know it. In fact, we hope it felt quite normal and accessible. But more than just the setting we have worked hard to keep our services short and simple, to not have any Christian jargon, to explain everything we are doing and to continually affirm that people can engage as much or as little as they like. I am not saying we’re perfect, but we work hard on our language and we certainly don’t want to form a Christian sub-culture (or clique!) which alienates people who are not in it.
I remember one time a young guy came to visit for the first time and we were watching England vs Ireland on the big screen in the room (Ireland won!) and then we watched an 8 minute video about the founding of the Guinness Brewery and the Christian principles which drove it. And when I turned round to him he said:
“What kind of church is this? You watch rugby, watch videos about Guinness and go the pub?”
My hope is that it might be the kind of church that Jesus would want to be a part of.
(4) Truth Remains Decisive
For all our efforts at being culturally relevant and having fun and not feeling religious we must not and cannot compromise on truth. That is what is so impressive about Jesus. Just when he is getting popular he makes sure he tells people the truth about who he is and what it means to follow him so that they are not deceived. In fact, he famously said two things about truth which we mustn’t miss, both recorded for us in the Gospel of John.
If you hold to my teaching, you are really my disciples. Then you will know the truth, and the truth will set you free…if the Son sets you free, you will be free indeed.
I am the way and the truth and the life. No one comes to the Father except through me.
Jesus would not fit in nicely with our post modern tolerant culture which says “there is no such thing as truth, you believe what you want and I’ll believe what I want…let’s just not say anyone has the truth.” Jesus would think that idea was ludicrous and tell you that truth isn’t subjective. There is such a thing as objective truth and ultimately it is found in him. And Jesus is so concerned that we know the truth because, from all the way back in Genesis 3, it was believing that lie that meant we were enslaved and lost, so it is as we discover the truth that we are set free.
In the last year we have had people who, whilst not Jesus followers, have been fascinated by what the Bible actually says. They may have been brought up going to church but they have never really engaged with the scriptures directly. Some have found them exciting and attractive, others offensive and narrow. However, as we move forward as a church we are not interested in teaching the latest ideas that will be palatable to people’s ears, we’re interested in truth…and truth that will set us free. So truth remains decisive for us and ultimately that truth is grounded in the person of Jesus and his resurrection. We build all we believe from those two things!
(5) Adventure Remains The Order Of The Day
My hope is that as a church we don’t take ourselves too seriously and that we have a blast. On our holidays Leanne and I read a book by Eugene Petersen based on the book of Galatians all about Freedom and he starts one chapter like this:
The word Christian means different things to different people. To one person it means a stiff, uptight, inflexible way of life, colorless and unbending. To another it means a risky, surprise-filled venture, lived tiptoed at the edge of expectation. Either of these pictures can be supported with evidence. There are numberless illustrations for each position in congregations all over the world. But if we restrict ourselves to biblical evidence only the second image can be supported: the image of the person living zestfully, exploring every experience – pain and joy, enigma and insight, fulfilment and frustration – as a dimension of human freedom, searching through each for sense and grace. If we get our information from the biblical material, there is no doubt that the Christian life is a dancing, leaping, daring life.
I hope that after year 2, that can be said of us!
INTERVIEW: Faith in the Real World – Irish Bible Institute, with Seán Mullen, Damian Jackson and Patrick Mitchel
If any of you read my blog (please say someone does?!) you’ll know that the whole theme of ‘Faith & Work’ is hugely important to me. I have previously written about lessons from being a Pastor and a Salesman and how working for a corporation is like working for a church. And it’s something we teach on regularly at Christ City Church.
There are two main reasons I am passionate about faith and work, which I outline in an earlier post;
- Work matters to God – from the start of the Bible to the end God himself is a worker (a gardener, carpenter, fisherman and city builder) which gives huge dignity to our work. And he wants us to worship him with our work, bless others through our work and find personal satisfaction in our work. The physical resurrection of Jesus is the final proof that the material world matters to God and he wants us to continue his work of bringing order out of chaos, beauty from blackness and fullness from emptiness through our everyday lives and work.
- God matters to work – Colossians 3:23 sums it up so well when it says “Whatever you do, work at it with all your heart, as working for the Lord, not for human masters.” God wants to be involved in our work, give us strength and inspiration for our work, give us a worldview with which to redeem the best bits of our work for his glory and use the workplace as an opportunity to share his love to others. Work is probably the thing we spend most time doing in any given week (40-60 hours) and God wants to be involved with the thing that takes up most of our lives (Note, work here is defined as paid and unpaid, voluntary and professional, work in the home and work in the office, and I am also talking about work at university and school, ie. studies).
With all that in mind I was delighted to hear about the upcoming Irish Bible Institute event called Faith In The Real World, with three superbly chosen speakers who are all good friends of mine. Seán Mullan was a Pastor and Director of the Evangelical Alliance Ireland and then left all that to become a social entrepreneur and start Third Space (which I have written about before). Damian Jackson was a software engineer for many years, left that to pursue a PhD in immigration and the church’s response and is now doing post-doctoral studies in the ethics of technology. And Patrick Mitchel is a doctor of theology and lecturer of biblical studies at IBI. What a great combination for 48 hours of looking at “Faith in the Real World.”
In preparation for the event I got to interview the three of them and this is what they said.
(1) What has been the biggest challenge for you relating your faith to the real world and why?
Seán – The challenge of thinking through how what God is doing in his world connects to what I do every day. What are the points of connection? Is what Jesus teaches about truly viable as a way of living daily in the world I live and work in? What’s my role in ensuring that it happens?
Damian – I think the biggest challenge for me personally has been my own fear. I’ve always been afraid of rejection and exclusion from the group and being a Christian is obviously a marker of difference. So being open about my faith in an everyday life context has been something that took me a long time to dare to do, and then learn to do. I’d become very good at hiding it!
Patrick – Good question. On the one hand I have experienced how the Christian faith makes deep down sense of life. It makes sense of the world we live in; who I am, the value and dignity of people; how broken and unjust this world is and how we long for a better just world. It speaks fantastic good news of a redeeming God acting to overcome injustice, sin and death through self-giving sacrificial love. What I find hardest is the gulf between that good news and where friends and neighbours are at; where that story is vaguely known and dismissed as irrelevant to life.
(2) When and why did you have the lightbulb moment of realising God wants you in the real world, not just in the church world?
Seán – Long story but my “call” back to paid work in the non-religious world was the most clear “call” I have ever had in my life – I knew I had to do it.
Damian – I escaped the real world after ten years as a software engineer to do a PhD! It was something that one of my interviewees said to me during my research that lit the bulb for me. She said that in her experience it was when people of faith worked at grass roots level to make society more loving and reflective of God’s character (in this case working with undocumented migrants) that change came about in society and that that was more effective than a ‘top down’ approach lobbying politicians. I realised that that was how Jesus worked with his twelve ordinary followers and that’s still how he works today, through the interactions of his followers with other people in daily life.
Patrick – I haven’t had so much a lightbulb moment as a dimmer switch gradually turned up to shine a light on Jesus and his kingdom. I’ve spent most of my working life in ‘full-time Christian ministry’ and in active church leadership involvement. It’s been and is a joy and privilege. So it’s not that church work is unreal. There’s so much ‘real’ stuff that goes on in ministry which is essentially having deep involvement in real people’s lives. But it is seeing that work within a much bigger picture. God’s agenda is big – bigger than we can imagine. We pray ‘Thy kingdom come’ – but do we realise what we are saying? It is that God’s mission is to redeem all of this world, even creation itself. And Christians therefore have a great big grand exciting mission – to be God’s kingdom people witnessing to Christ who is Lord of all wherever he has put us.
(3) As you look at Dublin, both the church scene and the “real world” scene, where do you think there is lack of integration? What can we do about it?
Seán – I think the key places where there is a lack of integration is in the minds of people, both church people and society in general. There is an operating understanding that God turns up when we “get religious”, when we gather in certain places, do certain activities. But the idea that he might turn up at eleven on a Monday morning while I’m at a desk on the phone dealing with a frustrated customer doesn’t seem to be a natural way of thinking. And the idea that Jesus knows better than anyone else how to best deal with that situation doesn’t enter our thinking easily. And society in general thinks that God has a “sector” where he is allowed to operate and the rest of the sectors of life, the secular sectors, are none of his business.
Damian – I think that often we’re very good at preventing the collisions from becoming visible (well I am anyway!), particularly in the workplace where we sense a hostility to a faith-based life (which may often be in our imagination). We hope that this workshop will enable us to find ways of letting that collision happen – letting our faith’s impact on what’s happening around us affect our words and actions so that it will be visible to others – in a way that demonstrates Christ’s love for those we encounter in our everyday lives.
Patrick – So much of church life can revolve around the ‘sacred’ activities of the church. But all of life is spiritual, and much of it is dominated by work. I think we haven’t really integrated how Christian faith connects to the modern-day world of work. That’s what happens in the ‘secular’ world. Church life can marginalise the spiritual, ethical, relational and business challenges that people face every week. Church is not a place to be safe from that world, but to equip and resource Christians to be out in that world, facing those challenges, living kingdom of God lives for Jesus.
(4) What is the biggest practical tip you have ever received for being a disciple in the real world?
Damian – If you can let people know you’re a Christian early on when you find yourself in a new context, like a new job, then everything else is much easier and living out your faith in your everyday life is much more natural and straightforward.
Patrick – My wife shows it to me every day. Don’t get all complicated, listen to and love real people wherever God has placed you.
(5) Why should someone come on this day?
Seán – Because your thinking and your experience matters in this conversation. We need to develop better ways of thinking of and speaking of the things we believe about Jesus and his message in Dublin in 2015. Everyone who lives and works in that world has something to bring to the table – your bit matters.
Damian – Well, we don’t have all the answers but we do have some! We’ve thought about this stuff for a long time and tried, failed and succeeded in living out our faith along the way. But the best reason to come along is because when we get together in a loving an open environment, share our experiences and ask our questions then we all learn and are equipped and encouraged.
Patrick – My prayer is that together we can catch a clearer vision of God’s heart for the world. And that each one of us can be encouraged and inspired to see more clearly our own God-given mission wherever we live and work.
So what are you waiting for? You can sign up here – it’s happening on Friday & Saturday 5-6 June 2015, 10.00am-4.30pm.
2 years ago, 4 months into my journey of workings as a salesman at Oracle, I detailed 8 ways in which being a pastor of a local church is basically the same as being a salesman for a large corporation. That was April 2013. We’re now April 2015, so I wanted to jot down a few more thoughts, this time 6 lessons that I have learned from living in 2 worlds which don’t normally collide.
Just to give you the background, Leanne and I, with Jacob and Annabelle moved to Dublin in September 2012 to build a whole new life (ideally with a job in the tech sector for me) and to start a church. 8 weeks after arriving I got an offer to work for Oracle as a Business Development Representative starting in January 2013. After 9 months there I moved to become a Channel Account Manager at HubSpot in September 2013. And then in October 2014 we launched Christ City Church so I have been living the tension of being a full time salesman who pastors a church. You can read about 11 lessons from 6 months of church planting in my previous post. Here I want to reflect more on the salesman side of things. Here are 6 reflections.
(1) I have grown
Working in business, I have grown in both skills and character. One of the great things about working for HubSpot is they place a huge emphasis on culture; we actually have our own culture code (which even quotes C.S Lewis – see slide 75!) and an acronym for what we look for in our people: HEART (humble, effective, adaptable, remarkable, transparent). This week gone I had my annual performance review which had 2 sides to it – a sales target performance and a HEART performance. And my manager gave me some helpful feedback into my character, my communication skills and my general attitude around the office. But even aside from the official review, I have grown in character because learning the discipline of reporting regularly to someone, being accountable for targets, dealing with people from all different backgrounds, working hard, dealing with success and failure, receiving praise and constructive criticism, and working ultimately for God (Colossians 3:22-25) has been really good for me. As I say in this sermon, I want us to be a church that works for the good of the city and the glory of God.
Being in full-time Christian ministry was a real privilege and there are unique challenges and joys in that role. And maybe I’ll end up there again. But being thrust out into ‘the big wide world’, I got to see bits of my character I had never seen as a full-time Pastor, particularly when it came to temptations (more later). So I think I have grown as a disciple of Christ. I am more sensitive to different people and views (though still growing in this!) and certainly more appreciative of how the outside world views Jesus and Church.
On top of character growth, I have developed skills from being engrossed in the business world. Skills of discipline, sales, negotiations, organisation, communication and analysis, as well as developing a whole wealth of knowledge around sales, marketing, customer service and how business is conducted in different countries of EMEA.
All of this, both the character and skills development, has actually meant I have grown as a Pastor in many ways. Most particularly I have more of an eye on those who don’t know Jesus and think Christianity is crazy, dangerous, weird or untrue. This affects my preaching, my leading, my vision-casting, my 1-2-1 discipleship, my pastoral care and my empathy for certain situations people are facing in the workplace. I have a credibility in my preaching and discipleship when speaking about being salt and light in the everyday world of work because I am trying, and often failing, to do it myself.
(2) I respect the city more
Whilst I always had plenty of outlets to hang out with those who didn’t go to church when I was a Pastor, particularly from playing so much sport, I had never really engaged with the city in the way I do now. Maybe without realising it I lived in a little Christian ghetto and wasn’t aware of the influence, shape, dynamics and power of the city. Tim Keller, who has written extensively on cities, says:
In cities you have more Image of God per square inch than anywhere else in the world.
Because cities are crammed with people all striving together, we see more common grace at work than in any other place. Additionally, and Keller argues this, you also have more opposition and darkness in the cities for the same reason – more people crammed together whose hearts are all tainted in different ways. So the city can be a force for good and a force for evil. The job of the church is to spread the dynamics of the kingdom of God within the city and fight the kingdom of darkness within it.
So for me to have to cycle into the city and engage the full 5 senses in it has been great. I have “tasted and seen” the good and the bad of the city. I have met the rich and the poor. I have tasted some great, great food. I have smelled the Jameson hops. It’s been great. But I have also come to understand the power of the city to influence people and pull people in. Long hours, mentally exhausting jobs, lots of potential money to earn, plenty of drink to be drunk, great highs (we hit our targets) and deep lows at work (the new guy doesn’t pass probation), the smell of sex in the air and certainly in the jokes, the opportunity to progress, to prove yourself, to succeed, to people please, to conform. The business world has power to influence your character, affect your family life and shape your destiny in a way that I had never realised or appreciated.
(3) I have felt the power of money on my heart (like sex and power).
When you’re paid a Pastor’s salary, there is no opportunity to ‘make big money’. The areas I used to have to watch my heart for was around contentment, generosity, envy and trusting God to provide. Well, actually the same issues still prevail but from a different stand point. Right from the word go, in both my interviews at Oracle and HubSpot, the opportunity to ‘make big money’ was held as a carrot in front of me. And on top of commissions there are always extra incentives to be won and to shoot for. There is a danger that you get sucked in, either because you want to win or because you want to get rich, or both. The desire to get rich can seem so appealing because with money you can have fun, be secure, find great satisfaction and be more popular and maybe on the face of things and for a short while, that is true. But ultimately it is a lie. More on this later.
So up to the age of 30 I have never experienced the power of money on my heart as I have in the last 2 years. I had experienced the power of sex and seen the ugliness of lust. I had experienced the power of status and seen the ugliness of my craving for power/status. But I had never seen the ugliness of my heart to look to money and make it an idol until now. So again I have to watch my heart to check my identity and security come from Christ which will make me generous and content.
As an aside, the same temptations of proving my identity through performance occur in sales as in sports. In fact, many of the same attributes that make someone successful in sport make someone successful in sales, e.g. discipline, focus on a target, removing all other distractions, hard work and self-assurance.
In a sense I have grown in my character and learned to respect the city more, because working in business has taught me more about my heart.
(4) I still believe that “only Jesus satisfies”
I think there are two mistakes we often make as Christians. Either we despise the city, don’t see any of God’s grace within it and don’t enjoy the good gifts he has given us within it (food, drink, friends, work). Or we look to his gifts to fulfil us in a way that only he, the giver can. So we’re to give thanks and enjoy God’s gifts whilst ultimately giving him our allegiance and devotion. Working in business and seeing how people can ‘live for work’ or ‘live for money’ or ‘live for the boss’s approval’ or ‘live for the weekend’ has once again reminded me that only Jesus satisfies. Only he can give rest to our souls. Only he can shepherd us through life, and death. Only he can give us a joy worth giving up everything else for. To follow Christ means we have to deny ourselves, take up our cross and follow him. For some that might mean giving up a lot of good gifts we enjoy, as part of our obedience to him and to show him that he really is our treasure and pearl of great price.
And whilst I enjoy work, in fact I really enjoy work, which Ecclesiastes tells me is a gift from God, and at times I can feel God’s pleasure as I work (to steal from Eric Liddels famous quote “God made me fast…and when I run I feel his pleasure.”), there is still something infinitely more wonderful about a moment of time spent in prayer and in the Scriptures or in corporate worship or breaking bread and sharing wine with other believers. As the Psalmist said 1500 years ago:
How lovely is your dwelling place, Lord Almighty! My soul yearns, even faints, for the courts of the Lord; my heart and my flesh cry out for the living God…Better is one day in your courts than a thousand elsewhere; I would rather be a doorkeeper in the house of my God than dwell in the tents of the wicked.
(5) I feel the inadequacy and importance of the church
The vision of Christ City Church is to make a positive difference spiritually, culturally and socially. We want to bless Dublin and work for its good. It’s a good and wholesome vision (I think). But when faced with the complexity, pace, size, density, variety and intensity of the city, we feel so pathetic and small. I can often think “are we doing any good? Are we even making the smallest dent?” So I also feel the inadequacy of the church. However, in these times I am reminded of two things.
Firstly, a verse that has been very important to me in the last two and a half years has been 1 Corinthians 1:26-31:
Not many of you were wise by human standards; not many were influential; not many were of noble birth. But God chose the foolish things of the world to shame the wise; God chose the weak things of the world to shame the strong. God chose the lowly things of this world and the despised things—and the things that are not—to nullify the things that are, so that no one may boast before him. It is because of him that you are in Christ Jesus, who has become for us wisdom from God—that is, our righteousness, holiness and redemption. Therefore, as it is written: “Let the one who boasts boast in the Lord.”
God loves to choose a small weak vessel to defeat a big strong giant (think David and Goliath!) because in this he receives all the glory.
Secondly, it’s good to be reminded not only that “only Jesus satisfies” (point 5) but that our life is like mist which appears for a little while and then vanishes. Psalm 39:4-6 puts it brilliantly when it says:
Show me, Lord, my life’s end and the number of my days; let me know how fleeting my life is. You have made my days a mere handbreadth; the span of my years is as nothing before you. Everyone is but a breath, even those who seem secure. Surely everyone goes around like a mere phantom; in vain they rush about, heaping up wealth without knowing whose it will finally be. But now, Lord, what do I look for? My hope is in you.
In the end it’s not just that Jesus satisfies us in this life, but that he can bring us into the life to come. We all die. All our accomplishments will come to nothing. All the money we earn will be passed on. Naked we came and naked we go. And so we need to remember how fleeting our life is and that we’re made for another life. The church has a vital role in telling people about the death and resurrection of Christ and how this secures them life after death.
(6) I love the tension
When I went for my interview with HubSpot and the Managing Director asked me what my goals and ambitions were, I told him that after 10 years of living in the church world and having one foot firmly planted in there, I wanted to put a foot firmly in the world of work and build a career over the next 10 years in business. And my aim was to see what opportunities would come from having a foot firmly rooted in both worlds. In a sense I wanted to be a priest. A priest bridges two worlds, heaven and earth, and enables a relationship to exist with 2 parties that would otherwise be separated if it wasn’t for his mediation. I want to be a mediator between the two worlds of business and church. I want to take all the good from the business world and see how it can bless the church (the skills, leadership lessons, organisational ideas and discipline) and I want to take all the good from the church world (the values, the answers to life’s big questions, the power of God and the support of a community) to bless the business world. John Stott famously said that preaching was about bridging two worlds;
It is across this broad and deep divide of two thousand years of changing culture (more still in the case of the Old Testament) that Christian communicators have to throw bridges. Our task is to enable God’s revealed truth to flow out of the Scriptures into the lives of the men and women today.
Later he said that the task of the church is the task of double listening;
The phrase ‘double listening’ has always been significant for me. And it means that we’re called to listen both to the Word of God, and to today’s world, in order to relate the one to the other
So I hope that through living, tasting, smelling, touching and seeing both worlds I can listen better to the Word of God and to my heart, to what God is saying and what others are saying and I can act as a bridge, a mediator, a priest in connecting the two worlds.
That’s the theory at least. Ask my manager and the church about the reality!